Thank you for choosing AiDa NENA! We are always here to help you with any questions or concerns.
Contact Us
If you need assistance, reach out to our support team:
- Email: support@aidanena.com
- Response Time: We strive to reply within 24 hours.
Frequently Asked Questions (FAQ)
- How do I set up my profile?
To set up your profile, open the app and provide your details such as name, date, time, and place of birth. This information helps us personalize your experience and provide tailored recommendations. - What is the Balinese calendar, and how does it work?
The Balinese calendar is an ancient system that identifies auspicious days for key actions, such as setting wishes or planning goals. With AiDa NENA, you can align your actions with these special days. - How do I track my emotions?
The app includes a “Journal” feature. Record your thoughts, emotions, and decisions daily to observe patterns over time and better understand your state of mind. - How does the subscription work?
AiDa NENA offers a free 7-day trial. After that, you can choose a monthly, semi-annual, or annual subscription. Subscriptions renew automatically unless canceled. You can manage subscriptions through your Apple or Google account. - How do I request a refund?
We follow Apple Store and Google Play policies for subscription management and refunds. For more details, visit:
Your satisfaction is our priority. Don’t hesitate to reach out for additional help!